We’ve introduced a small but useful improvement to rating questions in Reviews, Surveys, and Feedback modules. Admins can now include “0” as a rating option when using numerical ratings.
What’s new
When configuring a rating question, you can now allow 0 (zero) to appear in the rating scale.
How to enable it
  1. Go to Admin Center → Reviews, Surveys, or Feedback
  2. Open Questions or Templates
  3. Edit your question set
  4. Set Question Type to Rating
  5. Set Rating Type to Number
  6. Enable the checkbox: “Allow 0 (zero) as a rating option”
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Once enabled, respondents will be able to select 0 as part of the rating scale.
What it looks like
  • In the Admin Center, the new “Allow 0 (zero)” checkbox appears in the rating settings.
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  • In the deployed forms, respondents will see 0 included in the numeric scale.
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This update gives admins more flexibility when designing questions across different modules.